Multilingual Call Centers Support Services
Multilingual Call Centers in India is a leading multilingual call centers vendor founded in 2011 who is providing inbound call center services and outbound call center services in multilingual languages as your need for business.
We are professionals and experts about services we do and use technology to work along with us, you can access our CRM to see agents working, their break time, listen to their calls while they are talking with your customers, supervise the operation floor through IP CCTV Camera. We adhere to your guidelines to meet the SLA of your business.
What we can do
Outbound Call Center
MCC offers multi-channel solution to reach out to customers and prospects for proactive support, marketing, telesales, or sales.
Answering Service
Never miss an opportunity with MCC. Each call is answered by an expert and you will get more leads and conversion into sales.
Other Services
Voice Broadcasting announcements, alerts, promotions or other important messages to wide audience with a single click.
Content Providers
MCC has been providing content for telemarketing services, telesales resource and many companies, including the publishing and social media.
Inbound Call Center
MCC offers crystal clear24/7 inbound services. Our unique customer services is about satisfying customers before and after purchasing your product.
Multilingual Call Center Services for global businesses
When your business has gone international in Asia, Europe and Africa continental where you will have business people and customers speak different languages than English so you need a dedicated, professional multilingual call center services company which will help you to enhance business growth and take care of your business customers.
We focus on providing quality services through innovative ideas and state-to-art technology to our clients for building long lasting relationships with their customers. Our professional, multilingual services help you in increasing productivity while minimizing operational costs and time, increasing quality and scope through or multifarious support for multi-domain business operations.
Our Multilingual Call Centers Services
Spanish Call Center
MCC offers Spanish call center service which gives your business global advantages to reach out to your customer at anytime, anywhere in Spanish language. Leverage the inbound call center and outbound call center services for your new and existing.
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German Call Center
Get us to undertake the entire German Call center marketing and sales cycle for you. Let us know about your requirement and we provide training to our executives to deliver consistent high quality lead generation services and customer service.
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Russian Call Center
Grow your real time sales business thru fresh lead generation to sales. Our experienced Russian call center agents have capability to convert maximum number of inbound and outbound calls, emails and chats into business.
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French Call Center
Our experienced French call center agents specialize in converting your prospects into customers and up-selling to your current customers. Outsource French Call Center services to improve customer satisfaction and increase your revenue.
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Portuguese Call Center
Portuguese Call Center helps you to increase your business by reaching out to international customers. Experienced native language speakers helps to boost your sales and customer retention.
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Hindi Call Center
MCC provides Hindi Call Center services for customer service and lead generation with native presence in Hindi speaking countries. Get your international outbound call center and inbound call center set up and running in less than a week at unbeatable low cost.
Read MoreTechnology
Cloud computing System
MCC uses cloud computing to provide flexibility and secure access of data.
Inbound IVR and Automatic call distribution
We provides you real time dashboard reporting and recording of calls which allows to maximize productivity.
Hi-speed fibre internet connectivity
We use Hi-speed fibre internet connectivity and Optical fibre to transmit telephone signals, Internet communication, and other online work at faster speed than any other.
Dialer
MCC uses avatar dialer, predictive dialer, progressive dialer, preview dialling and call recording system to meet different needs of the company.
Campaign management system
We use CMS with artificial intelligence for outbound services with a list of telephone numbers or email contacts with an advantage of recording.
Our Mission
Our mission is to build legacy of excellence for your business
Our values
Integrity
We provide services with uncompromising honesty for each project.
Ownership
We with honesty and sincerity provide services, and hold ourselves accountable for our actions.
Commitment
We provide transparency at every step of work and develop trust-based relationships with our clients and team members.
Excellence
Our team members are dedicated, self-motivated, disciplined in their work.
