Multilingual Call Center in India
Multilingual Call Center (MCC) in India is a leading call center services vendor found in 2011, offering inbound and outbound services in different languages for your business. Our multilingual call center services help you communicate better with your customers, making sure they feel understood and appreciated, no matter what language they speak.
Our Multilingual Contact Center hire skilled agents who can handle customers professionally. We use latest technology that allows you access real-time view of on-going project. You can watch your agents working and listen to their calls talking with customers. You can supervise your agents through our CRM, cloud-based system and IP CCTV cameras.
Our Multilingual Call Center Services in India offer a robust solution to cater to diverse linguistic needs while adhering to the guidelines to meet your business's SLA.
Our Comprehensive Call Center Services
Outbound Calling Services
MCC offers a multi-channel solution to reach customers and prospects for proactive support, marketing, telesales, or sales.
Answering Service
Never miss an opportunity with us. Each call is answered by an expert 24 hours, leading to more leads and conversions into sales.
Customer Support
We have agents who are expert in providing assistance and resolving queries across multiple languages.
Technical Support
We have expertise in multilingual technical support to help your customers troubleshoot issues efficiently.
Other Services
Send voice broadcasting announcements, alerts, promotions or other important messages to a wide audience with a single click.
Content Providers
Our experts provide content for telemarketing services, telesales resources, and websites. We also provide content for publishing and social media.
Inbound Calling Services
We offer crystal-clear, 24/7 inbound services. Our unique customer service approach satisfies customers both before and after they purchase your product.
Customer Retention
We have resources and experience of implementing strategies to retain your customers through personalized and language-specific interactions.
Why Choose Our Multilingual Call Center Service in India?
When your business has expanded internationally to Asia, Europe, and Africa, you will encounter business partners and customers who speak different languages. It is essential to partner with a Multilingual Contact Center - dedicated, professional company that can enhance your business growth and take care of your customers.
India is a hub for Call Center Services, renowned for its skilled workforce and technological advancements. MCC provides a seamless and efficient customer service experience in various languages. We enhance quality through comprehensive support for multi-domain business operations. Here are some key reasons to choose our services:
Here are some key reasons to choose our services
Expert Multilingual Agents
Our team comprises proficient speakers of major global languages, ensuring accurate and culturally sensitive communication.
Advanced Technology
We focus on providing quality services through innovative ideas and state-of-the-art technology to clients, helping them build long-lasting relationships with their customers.
Cost-Effective Solutions
Our professionals help you increase productivity while minimizing operational costs and time.
24/7 Support
We offer round-the-clock support to cater to your customers across different time zones.
Our Multilingual Call Centers Services
Spanish Call Center
MCC offers Spanish call center service which gives your business global advantages to reach out your customer at anytime, anywhere in Spanish language. Leverage the inbound call center and outbound call center services for your new and existing.
Read More
German Call Center
Get us undertake the entire German Call center marketing and sales cycle for you. Let us know about you requirement and provide training to executives the deliver consistent high quality lead generation services and customer service.
Read More
Russian Call Center
Grow your real time sales business thru fresh lead generation to sales. Our experienced Russian call center agents have capability to convert maximum number of inbound and outbound calls, emails and chats into business.
Read More
French Call Center
Our experienced French call center agents specialize in converting your prospects into customers and up-selling your current customers. Outsource French Call Center services to improve customer satisfaction and increase your revenue.
Read More
Portuguese Call Center
Portuguese Call Center helps to increase your business by reaching out to international customers. Experienced native language speakers helps to boost your sales and customer retention.
Read More
Hindi Call Center
MCC provides Hindi Call Center services for customer service and lead generation with native presence in Hindi speaking countries. Get your international outbound call center and inbound call center set up and running in less week at unbeatable low cost.
Read MoreTechnology
Cloud computing System
MCC uses cloud computing to provide flexibility and secure access of data.
Inbound IVR and Automatic call distribution
We provide you with real-time dashboard reporting and call recording, which allows you to maximize productivity.
Hi-speed fibre internet connectivity
We use high-speed fiber internet connectivity and optical fiber to transmit telephone signals, internet communication, and other online work at faster speeds than any other.
Dialer
MCC uses avatar dialer, predictive dialer, progressive dialer, preview dialling, and call recording systems to meet the different needs of your company.
Campaign management system
We use a CMS with artificial intelligence for outbound services, featuring a list of telephone numbers or email contacts and the advantage of recording.
Our Mission
Our mission is to build legacy of excellence for your business
Our values
Integrity
We provide services with uncompromising honesty for each project.
Ownership
With honesty and sincerity, we provide services and hold ourselves accountable for our actions.
Commitment
We provide transparency at every step of work and develop trust-based relationships with our clients and team members.
Excellence
Our team members are dedicated, self-motivated, and disciplined.
